Yahoo! Advertising recently announced that the Bing Ads platform will be changing in September in order to “simplify the ad buying process across devices.” What does this mean for advertisers on Yahoo! and Bing?
While this change will initially only affect those advertisers who have different campaigns targeting desktop, laptop and tablet users, advertisers with Smartphone-targeted campaigns will also be affected in the beginning of 2015.
In order to effectively prepare for this change, advertisers are being advised to take some crucial Bing Ads management steps to ensure a smooth transition into the new platform:
- If your campaigns are currently targeting desktop and laptop traffic separately, you should combine those campaigns (making sure to delete or pause the duplicates) and add bid modifiers for the traffic sources as needed.
- If your campaigns are targeting or excluding Smartphone traffic, you should work with your Bing or Yahoo account manager to come up with a game plan in preparation for the updates that will be made in the first half of 2015.
- If you are only targeting laptops and desktops, you should begin testing tablet traffic and be prepared to apply bid modifiers as necessary. Don’t forget to adjust your campaign budgets to account for additional traffic that will come in from tablet devices.
As you are probably aware, the pay-per-click environment is constantly changing and updating to bigger and better ways of doing things. Here at JumpFly, we know how hard it is to keep up with the changes, and we are eager to help our clients optimize their accounts to perform to their full potential. If you find yourself wondering how this change will impact your business and whether or not your results would benefit from a professional reviewing your account, give us a call. We would be happy to have the opportunity to speak to you about professionally managing your paid search campaigns on Yahoo/Bing and Google.
Using Google Maps on a mobile device has become an integral part of most of our daily lives. Over one billion people use Google Maps every month. Now, with proper PPC management, local business owners have the opportunity to take advantage of this incredible pool of potential customers to drive business to their brick-and-mortar store. Now, if a Google Maps user performs a search, ads for nearby businesses of that type will appear at the bottom of the screen. These results include a title, ad text, and a link for directions to your store.
When a user taps the ad or swipes upward, they will see additional information about your business, such as business hours, a link to your website if available, and options to Call, Save Location, or Share Location. Standard Cost-Per-Click charges apply. An additional CPC charge will also apply if a user clicks to call your business. However, Saving or Sharing the Location or getting directions to your business will not incur any additional charges.
Once your ads are set up, a new feature in your Google AdWords account allows you to see data for these types of clicks. Called “Get Location Details,” you can see the number of clicks, or times someone swiped or tapped the ad, impressions, Click-Through-Rate, Average CPC, Cost and Average Position. In order to view this data, click on the Campaigns tab in your AdWords account, then choose the drop-down menu in the Segment tab and select Click Type. You can also view the number of “free clicks” (action to Save Location, Share Location or Get Directions) in the Dimensions tab by selecting Free Clicks.
In order for your ad to be eligible to be shown, you must have Location Extensions enabled in your AdWords account. To add a Location Extension, click the Ad Extensions tab in your campaign. You can either select an address from an existing Google Places account if you have one, or manually enter your business address or addresses.
You must also be opted in to advertise with Google Search Partners in your campaign network settings. To do so, go to the Settings tab of your campaign, and click Edit next to the Networks setting. Make sure the box next to Include Search Partners is checked.
Ads for Google Maps are just another powerful tool at your disposal. Why not take advantage of the opportunity to turn Google Maps users into new customers?
ComScore Inc. published a study called “Mobile Shopping Goes Mainstream” and the data is incredibly compelling. If you do not have a true, mobile-friendly website, you need to put that high on your to-do list for 2012. I wrote a separate blog about the importance of mobile websites for business-to-business companies, but this blog will concentrate on true ecommerce sites.
When I say “true, mobile-friendly website,” I don’t mean your regular website viewed on a smartphone, but actually optimized for the mobile user experience. Two-thirds of smartphone users performed shopping functions (including purchases, product comparisons, coupon searches, taking product pictures or retail location searches) in the month of September. (Another interesting statistic from this study is that 56% of people were in their home when purchasing, when they most likely had access to a desktop or laptop computer.)
Here’s why having a mobile optimized site so important (these statistics are from the 2011 Harris Interactive Mobile Transactions Survey, released in March of 2011): 63 percent of all online adults said that if they encountered a problem conducting a mobile transaction, they would be less likely to purchase from that company by any other purchase means. That means, if a potential customer’s mobile experience doesn’t work, you have lost them, not just for now but the future too. And four out of five of those that have had a problem will share it with others, either via in-person conversations or via a blog, Twitter, Facebook or other social media. Talk about viral marketing gone bad.
And from Compuware “What Users Want From Mobile”, 50% of users won’t return to a site where they’ve had difficulty and 40% have turned to a competitor’s site after a bad mobile experience. So not only is a bad mobile experience hurting a company now and in the future, but it’s actually beneficial to their competitors!
Mobile websites matter and that only will increase in the future. If you don’t have one, get one and sooner, rather than later. You can go to Google’s website www.howtogomo.com to see how your site stacks up, view best practices and some really compelling case studies.