Knowledge is the Foundation To Success  

Since coming out of beta testing in November, Google Sitelinks has become part of an interesting pay-per-click (PPC) tactic for advertisers who want to protect the keywords for their brand from other online retailers and/or competitors.

Sitelinks allows advertisers to place additional links underneath their existing text ads.  Instead of sending users to the default landing page, Google Ad Sitelinks will display up to 4 additional Destination URLs which allows potential customers to choose where on your site they would like to visit.  This gives users more control and allows them to get where they want much quicker than having to navigate from the home page to the specific section of your site they wish to visit.

In order to have access to this type of enhancement, your ads must meet a certain high quality threshold.  If your account qualifies, you will find this special feature under your Campaign Settings tab under the “Networks, devices, and extensions” header.  If enabled, you will have an option to click Edit next to the Ad Extensions section.  From there, you will be prompted to add up to 10 specific Destination URLs with custom link text.   Depending on the term searched by users, Google will decide which links are most appropriate to be shown and they will be displayed underneath your current ad copy.

Google Sitelinks are becoming increasingly popular with advertisers interested in both driving sales to their website and branding their company.  According to Google, companies need to have “extremely high” quality scores and top positioning to be considered for Google Sitelinks.  This is Google’s way of assuring that the true cream of the search query will rise to the top and attract the most attention to the Sitelinks feature.

In the days of fierce Internet competition, Google Sitelinks has become increasingly attractive to advertisers who need to protect themselves against retailers or competitor attempting to outbid them for the pay-per-click auction of their brand’s keywords.  The only drawback that I can see is that searchers will more often click on the sponsored link instead of the advertiser’s organic listing.  Good for Google, maybe not so good for the advertiser.

This is yet another reason to have a professional PPC Management Company in place to see whether using Google Sitelinks is profitable for your company.

Sure you can manage Google AdWords yourself, but do really want to? Do you have the time to really manage all of your pay-per-click (PPC) advertising campaigns as closely and as carefully as you would like to? Are you content with how they are performing and not really looking to save both your time and advertising dollars? If you answered “yes” to that last question, please just send me a check for $10,000 since you don’t mind just throwing money away.

The confidentiality of our clients is important so I am not revealing any names here, but I would like to share some actual numbers that we have seen here at JumpFly as a result of our efforts. I looked at some PPC advertising data samples from the first quarter of 2008 and compared them to the first quarter of 2009. Sure, I can make these numbers up, but it’s just much easier to show you the real numbers as they truthfully exist.

JumpFly Client #1

1st Quarter 2008 – 139 conversions at $351.55 each with a total spend of approx. $49,000.
1st Quarter 2009 – 295 conversions at $125.51 each with a total spend of approx. $37,000.

Yes, they spent about $12,000 dollars LESS but more than DOUBLED their number of conversions. True story.

JumpFly Client #2

1st Quarter 2008 – 205 conversions at $62.82 each with a total spend of approx. $21,000.
1st Quarter 2009 – 301 conversions at $32.47 each with a total spend of approx. $10,000.

Yes, they spent about $11,000 dollars LESS but increased conversions by nearly 100 more. True story.

JumpFly Client #3

1st Quarter 2008 – 252 conversions at $9.87 each with a total spend of approx. $2,500.
1st Quarter 2009 – 1,859 conversions at $5.91 each with a total spend of approx. $11,000.

Yes, the spend is greatly increased as we took their business to a whole new level, while bringing their conversion costs down. Huge sales growth with conversions growing over 1,500 compared to the same time period a year earlier. True story.

JumpFly Client #4

1st Quarter 2008 – 4,027 conversions at $9.04 each with a total spend of approx. $36,000.
1st Quarter 2009 – 5,204 conversions at $6.36 each with a total spend of approx. $33,000.

Yes, they spent about $3,000 LESS while growing conversions over 1,000 at a lower cost. True story.

And the numbers above don’t take into the account the time and worry these business owners took off their shoulders by outsourcing their PPC management.

I’m not saying that professional PPC management will produce the same results for every company, but very positive results certainly can come from having a professional pay per click management company like JumpFly assisting you along the way. During these tight economic times, can you afford not to?

More about Jack

This is a back-to-basics article about your website and pay-per-click (PPC) advertising and the relationship between the two. One of the first things we look at here at JumpFly when we get a new client is their website. And one of the very first things we look for is a phone number, prominently displayed on every page of the website.

A phone number in the header on every web page is something we highly, highly recommend to every client. It’s not enough to have it buried in the bottom of the page or only on the Contact Us page. We’re talking every page, in the header where it’s immediately visible.

And it’s not because we want you to get more phone calls, but we’ve actually seen a definite correlation between conversion rate improvement and having that phone number on your website. Here’s what we think is the reason why:

1. Having that phone number gives your site a subconscious vote of confidence – it shows you are an actual business. That’s why a toll-free number is great, as it has more legitimacy. However, a local number may work well too for businesses seeking local customers.
2. It lets the visitor know that if they have a problem when ordering, that there’s someone that can help them. And if they have a problem after they order, they know they can reach you too. Even if they never need to use it, they know they can.
3. Some people are still leery of ecommerce and using their credit cards on the Internet. You can miss out on those potential sales if the only way they can order is through your website. Why lose the sale just because you don’t list your number or make it hard to find?

Those clients who we’ve encouraged to add their phone number to their websites have not necessarily seen an increase in phone calls, but they have seen an increase in conversions. The benefits clearly outweigh the possibility of getting a phone call or two. So display it loud, display it proud and put that phone number in your header on every page.

More about Nikki